Programs

• Overview
• Agent Program
• Reseller Program
• F.A.Q.
• Private Label Program
• Sign-up to be a Reseller
• Home

Our Top 10 Frequently Asked Questions:

I'm not a VoIP reseller, can I still buy TalkFree services?
No, TalkFree currently only sells to resellers and agents.

For whom is the TalkFree service intended?
Partnering with TalkFree is an ideal solution for internet cafes, call shops, calling card providers, ISPs, hotels, and more. Our service allows you to provide the technology and functionality you need to allow your customers to make reliable, inexpensive worldwide phone calls.

How can I become a TalkFree distributor?
Before you decide to join TalkFree, please ensure that you understand the difference between the agent and the reseller programs, and that you have decided which is most appropriate for you. Once you have done that, please visit our Contact page to get in touch with a member of our multi-lingual sales staff, who will in turn be able to help you get started to become a VoIP reseller.

What is TalkFree's bonus structure?
TalkFree's reseller program does not work on a commission-basis. Rather, resellers markup TalkFree's wholesale rates to determine their own margin. And, with TalkFree's multiple service plan functionality, you can create different rate tables for each of your customers. With our reseller program you get to keep all un-used service also known as breakage, in some cases that can add 5% to your bottom line.

Using TalkFree's agent program allows you to specify your own bonus. For example, if you purchase $200 worth of PINs from TalkFree and would like a 30% bonus, then you will receive $260 worth of minutes to sell to your customers at accordingly priced rates.

What is the difference between the Reseller and the Agent program?
The primary difference between TalkFree's reseller and agent programs is the manner in which you earn your margins. Additionally, the reseller program allows you to control your own network of agents through a sophisticated account management system. This system, accessed via an online control panel, allows you to create different rate tables for each of your customers, perform extensive reporting, and much more.

What is the Private Label program?
The TalkFree Reseller and Agent Programs provide you with a white-labeled service. If you want to include your company name and logo, TalkFree offers the Private Label Program. Customers participating in this program receive a customized soft phone, control panel and website, giving you immediate market presence.

How good is TalkFree's voice quality?
TalkFree's state of the art VoIP network is connected to the internet through a 100 megabit link, providing its customers uninterrupted accesss to a reliable, robust, and scaleable voice network. The software-based multi-protocol IPBX, gives TalkFree the power of a traditional circuit-switched PBX, but with a lot more scalability. With support for the SIP, H.323, and IAX protocols, it is able to seamlessly handle numerous telephony interfaces. TalkFree's collection of enterprise servers and switching units are all subjected to a layer of quality control tools and backup systems that allow for system redundancy. This, in addition to a 24/7 technical team on hand to monitor system activity, ensures maximum up-time and quality.

How can my customers make calls with TalkFree's service?
TalkFree allows your customers to make calls using a wide variety of supported access techniques. These include IP phones, a soft dialer, and gateways, among others.

What distinguishes TalkFree from other VoIP providers?
Below are a few of the many features that set TalkFree apart from other VoIP providers:

• The most powerful account management tools in the market
• Personal sales support - 24 hours a day, 7 days a week
• Native languages spoken by experienced and helpful sales and support staff
• Low start up costs - beginning at just $500
• New agent leads and referral opportunities
• The clearest line quality and excellent service
• Experience, we have been in business since 2003

What other products and services does TalkFree offer?
TalkFree offers a host of products and services to its resellers and agents. These include a call-shop management system, calling card gateways, DID, and much more.