TalkFree Frequently Asked Questions

 

I'm not a VoIP reseller. Can I still buy TalkFree services?
No, TalkFree currently only sells to resellers and agents

 

For whom is the TalkFree service intended?
Partnering with TalkFree is an ideal solution for internet cafes, call shops, calling card providers, ISPs, hotels, and more. Our service allows you to provide the technology and functionality you need to allow your customers to make reliable, inexpensive worldwide phone calls.

 

How can I become a TalkFree reseller?
Before you decide to join TalkFree, please ensure that you understand the difference between the agent and the reseller programs, and that you have decided which is most appropriate for you. Once you have done that, please visit our contact page to get in touch with a member of our multi-lingual sales staff who can help get you started.

 

What is TalkFree's bonus structure?

TalkFree's reseller program is not commission based. Instead, resellers markup TalkFree's wholesale rates to determine their own margin. With TalkFree's multiple service plan functionality, resellers can create different rates table for each of their customers. With TalkFree's reseller program, resellers get to keep all unused servce, also known as breakage, which can add 5% or more to their bottom line. Using TalkFree's agent program allows resellers to specify their own bonus. For example, if a reseller purchases $200 in PINs from TalkFree and would like 30% bonus, then they will receive minutes valued at $260 to sell to their customers.

 

What is the difference between the Reseller and the Agent program?
The primary difference between TalkFree's reseller and agent programs is the manner in which you earn your margins. Additionally, the reseller program allows you to control your own network of agents through a sophisticated account management system. This system, accessed via an online control panel, allows you to create different rate tables for each of your customers, perform extensive reporting, and much more.

 

What is the Private Label program?
The TalkFree Reseller and Agent Programs provide you with a white-labeled service. If you want to include your company name and logo, TalkFree offers the Private Label Program. Customers participating in this program receive a customized soft phone, control panel and website, giving you immediate market presence.

 

How good is TalkFree's voice quality?
TalkFree's state of the art VoIP network is connected to the Internet through multiple fiberoptic links, providing its customers uninterrupted accesss to a reliable, robust, and scaleable voice network. The software-based multi-protocol IPBX, gives TalkFree the power of a traditional circuit-switched PBX, but with a lot more scalability. TalkFree's collection of enterprise servers and switching units are all subjected to a layer of quality control tools and backup systems that allow for system redundancy. This, in addition to a 24/7 technical team on hand to monitor system activity, ensures maximum up-time and quality.

 

How can my customers make calls with TalkFree's service?
TalkFree allows your customers to make calls using a wide variety of supported access techniques. These include IP phones, a soft dialer, and gateways, among others.

 

What distinguishes TalkFree from other VoIP providers?
Below are a few of the many features that set TalkFree apart from other VoIP providers:
• The most powerful account management tools in the market
• Personal sales support - 24 hours a day, 7 days a week
• Native languages spoken by experienced and helpful sales and support staff
• Low start up costs - beginning at just $500
• New agent leads and referral opportunities
• The clearest line quality and excellent service
• Experience, we have been in business since 2003

 

What other products and services does TalkFree offer?
TalkFree offers a host of products and services to its resellers and agents. These include a call-shop management system, calling card gateways, DID, and much more.


From setting my own wholesale rates to customizing my customers billing, TalkFree gives me total control over my VOIP business!
- Amit: an Oman reseller
With TalkFree I can sell My own brand to my customers. Plus I can react to my competition by making rate changes in real time.
- Jose: a reseller from Costa Rica
I use TalkFree's Free BoothBilling software in all my callshop. I can centrally manage all my callshop daily activities.
- Hamid : a reseller from Libya
blackdialer provides my customers with amazing call quality and it is so easy to use. I installed it in all of my internet cafes!
- Jean-Pierre : a reseller from Cameroon

From cutting edge VoIP technology to powerful reseller tools, the TalkFree Family keeps you connected. There is only one thing missing: and that's you!

Sign up now and start profiting from our crystal clear international phone service.

 

6/22/2010  TalkFree Reports Rapid First Quarter Growth - Mobile VoIP Solutions the Key Driver

5/25/2010  BoothBilling Software offered Free to Call Shop Owners.

5/11/2010  TalkFree Announces Enhancements to 1LegCall, Zonefone.

4/22/2010  NEW: PickRoute IP PBX service.

3/9/2010  1LegCall racks up impressive double-digit growth in first year!

12/4/2009  We are excited to announce BlackDialerWeb, our new web dialer. This dialer is a web version of the successful pc dialer, blackdialer3.

10/22/2009   Black Dialer 3.0 has been released - new technology, new dialer!

9/19/2009  Our industry leading panel system just got better, we added Reseller Level 3 - Agents can now create Sub Agents

9/11/2009    1legcall has been updated to provide higher quality calls.  Download it today! 1legcall.com/downloadMobileVoIP.php

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